I way too experienced an complete nightmare of a flight with them. I loaded out their 1500 phrase grievance kind by slicing it all the way down to The purpose that even I didn't recognize what I had gone through.
I just received from the cell phone with Connie Sanders while in the DFW Office environment. I questioned for her identify because she was so type and helpful to us. I have infrequently encountered another person so helpful and caring. If all of your representatives can be like her you might have an excellent airline.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was totally unsuitable for your seven hr journey. The seats spec/recline/legroom ended up what I'd expect on a vacation charter or commuter flight of 1 hour. Additionally, the reading through mild did not get the job done and besides the film there was no channel open for new music.
Soon after studying A few of these assessments I am quite upset AA will not employ the service of new administration. I had a challenge with leaving our iPad within the aircraft. After i went again to the gate not one person would take some time to go back to the airplane and check.
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My spouse And that i experienced first class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We have been purported to get there in Denver at one:30 pm. The leg outside of Charlotte, nc was an complete nightmare. We had been delayed, had a crew change, no water or ice, and so forth.
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I love AA but be sure to be sure they ensure such things as the entertainment as well as other things are completely checked…..specifically for the lengthy haul.
This agent was out of line and disrespectful. There was NO cause for her Frame of mind, specially when there was NO line and a few brokers standing in the counter like they were Completely ready and ready to assist. Janet Ault
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my grand mother take a flight from Ecuador two/18/sixteen (halt in Miami)in route to Big apple,when she was waiting around to acquire her baggage what a surprise she acquired!!her baggage was damaged and any person within steal some great that was inside,also the zipper was violated(broken)she misplaced in goods that she deliver anonymous it to my loved ones While using the Price tag about $350 when she informed what comes about in AA counter in JFK NY they supplied to replaced her brand-new baggage with an made use of and previous one that appears like they get inside the rubbish!!.also they stated that to restore will take about four months!
Our flight from Greenville, SC to Dallas arrived promptly but we ended up necessary to keep on being within the aircraft on tarmac for nearly 90 minutes triggering many to miss connecting flights. AA screwed up once more–not a soul happy with getting addressed like cattle; you haven't appreciated your clients.
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My spouse is in the nursing home with Alzheimer’s illness. American is Benefiting from my unfortunate circumstance by insisting I fork out to transfer his miles to my account though I'm the a person who has been accuring the miles whilst buying Together with the Benefit card. Shame on American Airways. A technician can carry out this that has a several strokes in minutes.